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Contact

Last updated 21 October 2026

Email support@trytruemargin.com. We answer by email only and reply within 2 working days.

Helpful details to include

  • The email address you sign in with.
  • Which file you uploaded (for example “Etsy Payments CSV”) and what you expected.
  • For a billing question, the date of the charge.

Please do not send passwords or API keys.